1.Introduction
This Privacy Policy describes how Raion Tech (“we,” “us,” or “our”) collects, uses, and shares information when you use Raion Hub (the “Service”).
We are committed to protecting your privacy and handling your data in an open and transparent manner. By using the Service, you consent to the practices described in this policy.
2.Information We Collect
We collect information you provide directly to us, such as when you create an account, configure your workspace, or contact us for support. This includes:
- Your name and email address;
- Phone number and country;
- Company information;
- Any other information you choose to provide.
We also automatically collect certain information about your device and usage of the Service, including IP address, browser type, operating system, referring URLs, and pages viewed.
3.How We Use Your Information
We use the information we collect to provide, maintain, and improve the Service; to process transactions and send related information; to send technical notices and support messages; and to respond to your comments and questions.
We may also use your information to monitor and analyze trends, usage, and activities in connection with the Service, and to personalize your experience.
4.Sharing of Information
We do not sell your personal information. We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, under contractual obligations to keep it confidential.
We may also disclose information if required to do so by law or in response to valid requests by public authorities.
5.Cookies and Tracking
We use cookies and similar tracking technologies to track activity on the Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.
6.Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
7.Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access, correct, or delete your data;
- The right to object to or restrict certain processing;
- The right to data portability.
To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
8.International Data Transfers
Your information may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
By using the Service, you consent to the transfer of your information to facilities operated by us and our service providers worldwide.
9.Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
10.Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date above.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11.Contact Us
Questions about this policy or your data? Reach our team at hello@raiontech.io. We typically respond within two business days.